Cannabis marketing is a rapidly growing industry, with more and more companies entering the market every day. With so much competition, it’s essential for cannabis businesses to establish a strong and recognizable brand in order to stand out from the crowd. Good branding can help cannabis companies make a lasting impression on their target audiences and build long-term loyalty. A successful cannabis marketing strategy starts with effective branding that accurately reflects the company’s mission, values, and product offering. By understanding the importance of good branding, cannabis businesses can develop an effective marketing plan that will help them reach their goals.
With the legalization of marijuana in many states and countries, the cannabis industry has seen rapid growth over the last few years. This increased competition has made it difficult for cannabis businesses to stand out from the crowd. With new entrants entering the market on a regular basis, businesses must be prepared to face intense competition if they wish to remain profitable and successful.
To ensure that their business stands out in the increasingly crowded market, companies must first invest in effective website SEO. SEO stands for Search Engine Optimization and involves optimizing websites for better visibility in search engine rankings. By optimizing websites for better visibility, businesses can make sure that their websites are easily found by potential customers. SEO also helps to ensure that customers can find relevant information quickly and easily when searching for cannabis-related products and services. Related to this is Listings Management – inclusion in more than 60 online directories that not only provide consistent, accurate information for customers, but also add valuable backlinks that contribute to SEO. Think of Google My Business multiplied by 60.
Furthermore, businesses must focus on creating an eye-catching, unique brand identity if they want to remain competitive. Creating a distinctive, recognizable brand identity is essential if businesses wish to differentiate themselves from their competitors and attract new customers. A professional logo and consistent colors, fonts, and imagery across all platforms will make your business look professional and trustworthy. This can help establish a sense of trust between you and your customers.
A compelling brand image can also make you stand out from the competition on social media platforms. By creating content that is both visually appealing and informative, you can attract followers who are interested in your products or services.
Additionally, a good brand identity will make it easier to create engaging advertisements that stand out from the rest. Creating a unique brand identity that is parlayed across all mediums is essential for any business in the cannabis industry. With a solid branding strategy, you can make yourself stand out from the competition and reach a larger audience.
However, in striving for new customers, you can’t forget the ones you have. The Pareto Principle states that 80% of your company’s future revenue will come from 20% of your current customer base, making it imperative that you focus on creating loyal, repeat customers that will continue to frequent your business.
How can you make sure your business will thrive with a strong foundation of retained customers as you strive for new ones?
Be Authentic
Who is your company? Why did you start it? Does it reflect your values or is it just another entry in a crowded field? Tell your story and make sure everything illustrates your commitment.
Don’t Let Your Customers Down
You must consistently deliver high-quality products and services and stay on top of trends. Customers need to be able to count on you. Just like a friend or family, they want to rely on you. That will create loyalty.
Be Consistent
You must deliver the same outstanding products and services every time. After a while, companies can take things for granted and stop paying as much attention to small details. Don’t do that.
Be Charitable
Studies show that people are intensely loyal to brands leveraging the Noble Edge Effect. This is when an independent source shares the socially responsible or charitable work your company does. Be authentic about giving back and let others tell your story. Offering a big discount to veterans? Donating a percent of profits to Lost Prisoner Project. Let it be shared but make sure you’re doing it for the right reasons.
Live And Breathe Customer Service
Live and breathe customer service. Answer the phone, respond to the messages left on your social media channels, and do what you say you’re going to do.
Provide Value
Don’t just throw out minimal discounts or offers. What issues do your customers have? Listen to what they’re saying and see if you can enhance your offerings to solve their problems. Offer fast, free shipping with a minimum order ahead of holiday weekends for the procrastinators. They’ll appreciate it and remember you.
Talk to Customers
Pick up the phone, especially if you’re a BtoB. Don’t let customers just order online without some human interaction occasionally. They can offer valuable feedback and ideas. Create a way for consumers to share feedback as well.
Personalize Your Marketing
Personalizing your marketing efforts will increase brand loyalty. Create customized offers and content based on your customer information.
Align Yourself With Like-Minded Businesses
When possible, align yourself with complementary brands and like-minded businesses.The right partners can provide tremendous value to your brand because, through cross promotions, you are not only increasing your customer reach, but you are providing your current customers with added value.
Branding is not just look and feel; it’s every interaction that people have with your company. And at the time someone speaks with an employee on the phone or orders something online, that interaction represents your entire company and brand at that moment. Make sure it’s a memorable one – for all the right reasons.